Experience
Owner, Presence Development LLC; 2008 – Present
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Freelance web development
Technical Account Manager, LuxuryRealEstate.com; Seattle, WA—2006 – 2008
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Managed website client accounts
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First point of contact for day-to-day website questions regarding design, functionality, search engine optimization, hosting, email and related subjects
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Gathered feature request specifications from clients and worked with them to interpret their actual needs
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Analyzed raw data to discover trends and communicated findings to non-technical staff, clients
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Proactively troubleshot code to fix issues
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Assigned projects to design, front-end and back-end development resources
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Prioritized tasks and monitored progress to ensure timely completion
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Ensured cross-browser compatibility of client sites
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Provided 24/7 technical support to clients and internal staff
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Proofed and edited copy for quarterly magazine and other publications
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Assisted in establishing policies for a safe work environment as an elected member of Safety Committee
Web Developer, LuxuryRealEstate.com; Seattle, WA—2004 – 2006
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Developed new website projects
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Troubleshot, diagnosed, and eliminated bugs in launched websites
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Provided 24/7 technical support to clients and internal staff
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Performed daily technical monitoring of Mass Data Transfers, MLS feeds, and other automated processes
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Proactively solved problems and suggested process improvements
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Front-end development work
Multimedia Developer, Old Dominion University; Norfolk, VA—2000 – 2002
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Assisted faculty and staff with interactive media projects
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Digitized, edited, and archived photographic, audio, and video media
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Designed and maintained department websites
Education
The Art Institute of Seattle, Seattle, WA—Associate of Applied Arts, Interactive Media Design, 2004
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Peer tutor: copyright law, interactive media, photoshop, and web design
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Dean’s List
Skills
Technical
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(X)HTML/CSS
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PHP
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Python (Django)
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MySQL, PostgreSQL
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JavaScript (jQuery, some YUI)
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Apache HTTP server
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ActionScript
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XML/XSLT
Software
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Adobe Photoshop
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Adobe Flash
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Adobe Illustrator
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Adobe Premiere
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MS Office
Platforms
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Mac OSX
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Linux (Debian/Ubuntu, Red Hat)
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Windows 9x/2000/XP
References
Available upon request.
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